1- Information We Collect
Vitalia may collect my name, email address, telephone number, delivery address, account information, professional information, academic information, order history, payment status, device information and platform activity.
2- How My Information Is Used
I understand that my information may be used to create and manage my account, process orders, provide educational services, verify professional access, respond to support requests, prevent fraud and improve the platform.
3- Payments
I understand that payments may be processed by authorized payment providers. Vitalia should not store complete bank-card information unless this is necessary and legally permitted.
4- Information Sharing
My information may be shared with sellers, delivery providers, payment providers and technical service providers only when necessary to deliver the requested service or comply with legal obligations.
5- Data Protection
Vitalia uses reasonable administrative and technical measures to protect personal information. However, no online system can guarantee absolute security.
6- Cookies
I understand that Vitalia may use cookies and similar technologies to maintain sessions, remember preferences, measure performance and improve my experience.
7- Communications
Vitalia may send me account, order, security and service notifications. Promotional communications should provide an option to unsubscribe where applicable.
8- My Responsibilities
I am responsible for protecting my password and notifying Vitalia if I suspect unauthorized access to my account.
9- My Rights
Subject to applicable requirements, I may request access to, correction of or deletion of my personal information by contacting Vitalia.
10- Data Retention
Vitalia may retain my information for as long as necessary to provide its services, maintain required records, resolve disputes and comply with legal obligations.
11- Policy Updates
I understand that this policy may be updated. The publication date or version number will indicate the latest version.
12- Acceptance
By using Vitalia, I acknowledge that I have read and understood this Privacy Policy.
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